Frequently Asked Questions
Everything you need to know about our Italian heritage and your shopping experience.
Where are Bruno Magli products manufactured?
Since our founding in 1936, we have maintained a commitment to Italian craftsmanship. Most of our footwear and leather goods are handcrafted in Italy using premium materials and traditional techniques.
How do I determine my correct shoe size?
Bruno Magli shoes typically follow standard European and US sizing. We recommend consulting our detailed Size Guide available on each product page to find your perfect fit, as some styles may run slightly narrow due to their artisanal construction.
What is your return policy for online orders?
We accept returns of unworn, undamaged merchandise in its original packaging within 30 days of delivery. Please ensure the protective film on the soles of the shoes remains intact for a full refund.
Do you offer international shipping?
Yes, we ship our luxury collections to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
How should I care for my leather shoes?
To preserve the quality of your leather, we recommend regular cleaning with a soft cloth, using high-quality cedar shoe trees to maintain shape, and applying a premium leather conditioner every few months.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Klarna for interest-free installments.